RaggedHome

Handmade on the Isle of Skye

Portree, United Kingdom
4,155 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

RaggedHome is taking a short break

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Note from shop owner Will be back after the summer

Note from shop owner

Last updated on Mar 30, 2023

Will be back after the summer

Suzanne

Contact shop owner

Suzanne

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About RaggedHome

Sales 4,155
On Etsy since 2010

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Handmade on the Isle of Skye

Shop members

  • Suzanne

    Owner, Maker, Designer, Curator

    Everything sold by 'Ragged Home' is designed, measured, cut, printed, felted, embroidered and sewn by me - no outsourcing, no industrial production...a true cottage industry

Shop policies

Last updated on April 29, 2022
Ragged Home items are all handmade here in Cumbria. New items are introduced all the time and for the seasons as they change, so please do bookmark Ragged Home and come back again some time soon.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Payment should be made by Paypal or Direct Checkout (credit or debit card)

Production of items will only begin once payment is received and no item will be dispatched before payment is cleared.

If you wish to cancel an order, please contact me directly as soon as possible.

Ragged Home is not VAT registered

Shipping

Ragged Home is based in the UK but will ship worldwide when possible.

Items will only be shipped to the address showing as delivery address on Etsy/Paypal - I will not ship to an alternative address.

all items will be shipped within the time specified on the listing (please check the listing/your receipt for turnaround time)

UK purchases are sent via 2nd class or 1st class mail
**. 'Special Delivery' is available on request
** large or very heavy orders may be sent by an alternative courier**

International orders are sent by standard airmail (non-tracked)
Large international orders will need to be sent by courier and prices for this can be quoted on request

Shipping times are not guaranteed as this is out of my hands once they leave me

Items are not considered lost in the post within the UK until 10 working days have passed and 5 weeks for all international parcels. Until this time has elapsed on a missing item, I am unable to replace or refund it.

ALL import duty (brokerage fees) that may be incurred are payable by the customer. If free shipping is offered - this DOES NOT cover the taxes due for importing goods.

Ragged Home is not VAT registered and my prices do not charge VAT

Additional policies and FAQs

Sorry but I don't offer wholesale or bulk discounts

I offer a range of different styles but am always happy to discuss custom orders.

All gnomes have needlefelted wool noses and the component parts are hand stitched together

All gnomes are weighted for stability - I use gravel or plastic toy pellets depending on the size and fabric of the gnome

Gnomes are shipped in boxes which are wrapped in polythene bags for protection

All photographs are my own copyright and may not be commercially used without my express permission.

More information

Last updated on May 11, 2022

Frequently asked questions

Do you offer wholesale or bulk purchases?

Sorry but I don't offer wholesale or bulk...there is only me sewing and I simply can't produce on a large scale

I'd like to order multiple items...do you offer a discount?

No sorry I don't offer volume discounts as all of my items are labour intensive to make and made with the same care and attention to detail

My parcel hasn't arrived yet, do you have a tracking number?

most items are sent either Royal Mail 1st class or Standard Airmail. Neither service is tracked - adding tracking is pretty expensive service in the UK so I don't use this in order to keep costs down for customers.

However I do sometimes add tracking to large orders and those sent by courier also have tracking. If your order was sent using a tracked service you will have received the details on your dispatch notice.

Custom and personalised orders

Please contact me if you'd like a custom size or colour and I'll be happy to help when possible